Frequently Asked Questions
How long does it take to ship a product?
All of our items are made-to-order, please allow 4-6 business days for production before we can ship out our order.
All of our items are made-to-order, please allow 4-6 business days for production before we can ship out our order.
What is your return policy?
We are very sorry to hear that you are unhappy with your purchase. Unfortunately due to the made-to-order nature of our shop, returns are not available.
Please reach out to us at info.superherosuit@gmail.com if you have any concerns about your purchase.
We are very sorry to hear that you are unhappy with your purchase. Unfortunately due to the made-to-order nature of our shop, returns are not available.
Please reach out to us at info.superherosuit@gmail.com if you have any concerns about your purchase.
Where do your designs come from?
All our products are created by our in-house designer.
All our products are created by our in-house designer.
What is the quality like of the clothing?
We use "blanks" of clothing from a few professional suppliers such as Gildan. We also strive to only use materials that are recycled, such as for our Scrunchies and Athletic Shorts (which are Global Recycled Standard (GRS) certified).
We use "blanks" of clothing from a few professional suppliers such as Gildan. We also strive to only use materials that are recycled, such as for our Scrunchies and Athletic Shorts (which are Global Recycled Standard (GRS) certified).
